Ref No: HR 119 Program Name: Mastering HR Skills

Starts Ends Venue Fees Join Now
16 Jan 2023 20 Jan 2023 Dubai, UAE $ 4,750Registration Closed
01 May 2023 05 May 2023 London, UK $ 5,750Registration Closed
17 Jul 2023 21 Jul 2023 Dubai, UAE $ 4,750Registration Closed
11 Dec 2023 15 Dec 2023 London, UK $ 5,750Registration Closed
15 Jan 2024 19 Jan 2024 Dubai, UAE $ 4,750Registration Closed
22 Apr 2024 26 Apr 2024 London, UK $ 5,750Registration Closed
08 Jul 2024 12 Jul 2024 Dubai, UAE $ 4,750
02 Dec 2024 06 Dec 2024 London, UK $ 5,750


Program Overview

This training course deals with the HR issues that many managers and supervisors are expected to deal with as part of their jobs. It introduces human resource concepts and covers the key areas of performance reviews, discipline and termination as well as related concepts like absenteeism, diversity and benefits. Many organisations, large and small, suffer from the entrenched misunderstanding between human resources & line management. Both seem to be a world apart when, in a fiercely competitive and rapidly changing business environment, partnership cooperation and expertise are mostly needed. As a result, organisations have suffered from costly employee related issues. To close the gap, both parties need to develop their skills in each other’s area. While developing thorough understanding of the business and its operation is a pre-requisite skill for any HR professional, the same is not necessary true for line management. However, it has become evidently clear that good management is about understanding and managing the factors that lead to change in employee behavior and develop commitment and engagement. Success and growth of the organization will depend on how effective non HR managers become competent in HR related activities.

This course is for those who wish to understand and influence decisions about the strategic deployment of labour and human capital. It will be of interest to people who make decisions about issues such as the design of organizational forms; direct employment or outsourcing of activities, investment in human capital development; employee engagement; organizational culture; work systems design etc. Crucially, it is for those who seek to play a part in shaping the overall strategy of their organisation and the decisions that flow from it in terms of the human capabilities needed to achieve the vision and mission of their organisations.

You will cover the core curriculum of most university-level business programs. The knowledge you’ll acquire in this interactive course will provide you with a strong overall business foundation on HR issues of relevance to your organisations.

Course Benefits

  • Provides insights to those wishing to improve and hone their HR skills to grow their companies.
  • Assists those on the way up in the organisation and those designated for leadership roles in the future development of their organisations.
  • Improves the skills of those whose expertise may be more technical who want to gain a greater understanding of the HR aspects of managing a growing business.
  • Accelerates the learning curve of those currently on the Management Team wishing to rapidly advancing up the corporate ladder and need HR insights.

The outline of the course revolves around:

  • Process to develop and adopting effective HR policies and procedures for your organization
  • Importance of training and development programs and measuring its need
  • Performance management and how this is central to good HR practice
  • “Talent war” in recruitment
  • Pay and rewards an Introduction to the Theory and Practice of Strategic Human Resource Management
  • The Design of Organisational Forms
  • Managing with and without a specialist HR Function
  • Shaping an appropriate Organisational Culture for your company
  • Performance Management
  • Building Capability within your organization
  • Evaluating HR policies and Practices.

Who should attend?

Those  who wish to increase their skills in HR management including executive management, budget holders, administrators, salespeople, marketers, operational managers, project managers and anyone involved in business decision making.
This includes C–Level Executives, Directors, VPs, Heads, General Managers, Senior Managers, Executives from: Financial Services; Manufacturing; FMCG; Government Ministries; Oil & Gas; Chemicals and Petrochemicals; Pharmaceuticals; Telecommunications; Automotive; Information Technology; Utilities; Mining; Trade & Export; All other industries

Learning Outcomes:

By end of this course you will be able to:

  • Explain the key HR areas such as organisational design; performance management; learning and development, international HR practices; organisational culture
  • Master current best practices for conducting interviews and making “best hire” decisions
  • Understand the nature and importance of human resource management decisions
  • Be able to make effective contributions to the design and implementation of HR policy in a range of organisational settings
  • Be able to describe and explain the essential idea of what it means to take a strategic human resource management approach
  • Have the insight to professionally deal with personal issues that affect staff
  • Be able to build and critically assess knowledge related to aspects of HR
  • Identify how to avoid legal pitfalls and costs by having an up-to-date awareness of employment law
  • Gain an understanding of the appropriate use of ICT in the area of HR

Day 1

Module 1

Introduction to Human Resource Management (HRM)

Session objective: Know importance of HR concepts in your day to day job and relate it with your decision making skills

  • The journey from personnel management to HRM
  • The importance of Strategic HRM and how it fits with the Vision and Mission of the organization
  • Develop effective HR policies and procedures for your organization

Module 2

Human Resource Planning

Session objective: understand the concept of human resource planning and its role when it comes to productivity of your team

  • HR Planning processes and best practices
  • Shaping Organisational Culture for your company
  • Managing with and without a specialist HR Function
  • The Design of Organisational Forms to suit your firm

Module 3

Job Analysis

Session objective: understand the concept and process of job analysis

  • Job analysis as the basis of all HRM functions
  • How to conduct a proper analyses
  • Examination of several Job analysis techniques
  • Matching Job descriptions and specifications to competency profiles of potential staff

Module 4


Session objective: Grab the knowledge of vital aspects and areas of focus in the recruitment process

  • Review of the recruitment process
  • Recruitment techniques to suit your organization
  • A review of the legal implication in recruitment
  • Module topics will be covered by a detailed presentation combined with interactive exercises, group discussion and where appropriate video segments and case examples.

Day 2

Module 5

Selection Techniques

Session objective: Gain the knowledge of best selection techniques

  • Overview of the selection process
  • Selection techniques and trends in the Middle East
  • What are Legislative Implications to recruiting staff
  • Making an offer to the new staff member

Module 6

Onboarding, Safety, Health and Wellbeing

Session objective: Understand the areas of concentration when it comes to induction, safety, health and well being of your team members

  • Induction imperatives- how to welcome your new employee onboard.
  • Safety legislation and issues of effective compliance
  • Hazard management- how to keep your employees safe

Module 7

Performance Management

Session objective: Gain the insights of performance management system in order to build a comprehensive system for your organization

  • Building a comprehensive and strategic performance management system
  • Performance planning that suits your organisation
  • Performance measurement- what should you measure
  • Appraising employees in an impartial manner
  • Providing performance feedback to your employees

Module 8

Training & Development

Session objective: Know the entire process of developing training and development programs

  • Learning and training- linking the needs of the organisation to individual staff
  • How to conduct a Training Needs analysis
  • Training evaluation process- what was the outcome

Module 9

Remuneration, Discipline and Termination

Session objective: You will learn how to retain a person for long time while understanding dynamics of rewards and discipline

  • Total remuneration- the complete package
  • “Talent war” in recruitment and how to avoid them
  • Job evaluation (job sizing)
  • Relevant legislation on exiting employees
  • Disciplinary issues and how to effectively deal with them
  • Exiting, what to do when an employee leaves

Module topics will be covered by a detailed presentation combined with interactive exercises, group discussion and where appropriate video segments and case examples.

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