PROGRAM DETAILS

Introduction

Effective Warehouse Operations are essential to the success of today’s organisation. Material must move through the supply chain in rapid, controlled, cost – effective manner so that customer demands (both internal and external) are properly satisfied. Achieving high levels of performance requires that powerful strategies and proven techniques for warehouse operations management must be properly understood and correctly applied.

Learning Objectives

 This seminar utilize a variety of methodologies to address all of the key elements necessary for planning, managing and improving warehouse operations. Participants will be asked to consider and discuss the latest concepts in warehousing management as well as the potential for application in their own operation. The emphasis of the seminar is on practical, real world implementation of modern warehouse management methods.

Target Audience

This seminar is designed for all personnel who are interested in improving warehouse operations. It is also beneficial for materials purchasing and inventory professionals who either control warehouse operations directly or must support them as part of the supply chain. It will be of value to all professionals and leaders in the organizations who are responsible for reducing costs, increasing productivity, raising inventory turns and enhancing customer service through high fill rates, accurate information and excellent order fulfillment.

Training Methodology

Participants will learn by active participation throughout the training session through lectures, workshops, discussion groups and hands-on exercise. It also include questionnaires and discussion of “real life” issues in participants’ organisations.

Program Content

 DAY 1

Planning Warehouse Layout

• Special Storage Considerations
• Effective Space Utilisation
• Loss Control and Security

Material Location and Order Processing Systems

• Dedicated vs Random Storage Methods
• Discrete Picking vs Zone Picking vs Bath Picking
• Improving Order Processing Productivity

Storage Aids and Material Handling Equipment Selection

 DAY 2

Warehouse Operations Management

• Receiving
• Storage
• Stock Control
• Order processing
• Shipping

Warehouse Performance Measurement

 Overcoming the Barriers to Improved Performance

 DAY 3

Warehouse Management Systems

• Evaluating your current strengths and weaknesses
• Compiling your system requirements
• Developing your own software vs buying a package
• Obtaining Management Commitment
• Managing the Implementation Process                   

DAY 4

Implementing Change in the Warehouse

• Understanding Organisational Culture
• Overcoming Resistance to Change
• Building Teamwork

Managing and Motivating Warehouse Personnel

 Positive and Negative Approaches in Leadership

 DAY 5

New Directions in Warehouse Management

• Supply Chain Management
• Re- engineering Warehouse and Logistics Operations
• Benchmarking World Class Warehouse Operations