PROGRAM DETAILS

Introduction

This programme highlights the skills needed for managing people in a 21^st century organisation. The programme is based on the basic understanding that the more one knows about their own style, motivation, characteristics and skill usage the better equipped they are to understand and manage other people.

The programme will examine the interaction between people and their awareness of the barriers to communication, and the possible options available to minimize those barriers.

Learning Objectives

Participants attending the programme will:

• Learn about their style of management
• Examine their role in the organisation
• Learn how to motivate people
• Learn the key steps to empowerment
• Learn how to develop peoples learning skills
• Create a plan of action to implement in their organisation

Target Audience

Leaders and other professionals who want to understand people and manage more effectively, personnel responsible for developing the key resources of any organisation – its ‘people’. It will also be beneficial for those needing an update on key aspects of people empowerment.

Training Methodology

Participants will learn by active participation during the programme through the use of exercises, syndicate and group discussions, training videos, and discussions on ‘real life’ issues in their organisations.

Program Content

Day 1 – Managing Yourself

• Understand the characteristics and preferences
• Effective communication
• Identifying your ego states
• Identifying your Management Role
• Understanding the Team Roles and their importance

Day 2 – Managing Others

• Know your team
• Identify the motivators of your people
• Develop individual development plans
• Know when to ‘push’ and when to ‘pull’
• The art of delegation

Day 3 – People and Work

• Understanding that people are your principal asset
• Your influence on people
• Applying the motivators in the work place
• Creating the climate for empowerment
• Developing the empowering ethics
• Planning for Improvement

Day 4 – Teamwork & Cooperation Skills

• The characteristics of a successful team
• Identifying the roles within your team
• Utilising your team effectively
• Building skills and relationships within your team
• Developing relationships with other teams

Day 5 – Planning for the Future

• Understanding the need for continuous personal improvement
• Understanding the people’s learning styles
• Developing individual action plans
• Dealing with change
• Developing a learning culture within the organisation