PROGRAM DETAILS

Introduction:

Welcome to the five-day training program on ‘Incident Investigation and Root Cause Analysis under ISO 45001.’ Incidents can have serious consequences on the health, safety, and well-being of employees and the organization as a whole. Conducting effective incident investigations and root cause analyses is crucial for preventing future incidents and improving occupational health and safety management systems. This training program aims to equip participants with the knowledge and skills required to investigate incidents, identify root causes, and implement corrective actions in line with ISO 45001 standards.

Learning Objectives:

1. Understand the principles and importance of incident investigation and root cause analysis.
2. Comprehend the ISO 45001 requirements related to incident investigation and reporting.
3. Develop practical skills for conducting thorough incident investigations.
4. Learn various root cause analysis techniques and methodologies.
5. Implement effective corrective and preventive actions to prevent recurrence.

Training Methodology:

The training methodology will be interactive and participative, combining presentations, case studies, group discussions, role plays, and practical exercises. Participants will engage in real-life incident investigation scenarios, apply root cause analysis techniques, and collaborate on identifying effective solutions. The program will encourage critical thinking, problem-solving, and active participation to enhance learning and knowledge retention.

Target Audience:

This training program is designed for health and safety professionals, safety officers, incident investigators, safety committee members, supervisors, and any personnel responsible for incident management and safety in the workplace. Whether you are new to incident investigation or looking to enhance your skills, this program caters to participants with varying levels of experience.

Program Content:

Day 1: Introduction to Incident Investigation and ISO 45001

• Understanding the importance of incident investigation and its impact on safety performance
• Overview of ISO 45001 and its requirements related to incident investigation
• Incident reporting and record-keeping under ISO 45001
• Introduction to incident investigation process and key elements
• Role of investigators and their responsibilities in the investigation process

Day 2: Gathering and Preserving Evidence

• Techniques for effectively gathering evidence at the incident scene
• Documenting evidence and maintaining chain of custody
• Interviewing witnesses and involved parties using a structured approach
• Identifying and preserving physical evidence for analysis
• Case studies and practical exercises on evidence collection

Day 3: Root Cause Analysis Techniques

• Understanding the concept of root cause analysis and its significance
• Common root cause analysis methodologies: 5 Whys, Fishbone diagram, Fault Tree Analysis, etc.
• Applying root cause analysis techniques to different incident scenarios
• Facilitating root cause analysis meetings and discussions
• Group activities to practice root cause analysis techniques

Day 4: Developing Corrective and Preventive Actions

• Defining corrective and preventive actions (CAPAs) and their role in incident management
• Linking root causes to effective CAPAs for preventing recurrence
• Designing practical and feasible action plans to address identified issues
• Monitoring and tracking the implementation of CAPAs
• Case studies and exercises on developing effective CAPAs

Day 5: Incident Investigation Report and Improvement Strategies

• Structure and content of an incident investigation report
• Writing clear and concise investigation reports that meet ISO 45001 requirements
• Communicating investigation findings to stakeholders and management
• Incorporating lessons learned into the safety management system
• Final workshop and action planning: applying learning to real-world incident investigation scenarios