PROGRAM DETAILS

Introduction

This course is designed to focus on the art of managing multiple projects in a programme environment. In this course participants will learn proven techniques, processes and tools to pro-actively manage programmes throughout the multiple project lifecycles which will significantly assist in delivering challenging technical projects on time, to budget and within specification.

It will demonstrate how to spot potential ‘show stopping’ events, distinguish those that require managing from those that do not, and put in place effective mitigating and contingency actions to overcome the various pitfalls commonly encountered when managing technical or business change programmes.

The course uses a structure and process which has been tried and tested over many projects and programmes. It equips the delegates with the appropriate knowledge and skills to select appropriate projects, determine benefit realisation, to plan, design and deliver programmes of work, and how to manage risk, quality, progress status and realise the programme benefits.

Learning Objectives

Participants attending the programme will:

• Understand the benefits of good Programme Management
• Develop a clear understand of Governance principles and responsibilities
• Understand how to maintain stakeholder and engagement as a leader
• Determine how to apply benefits realisation proinciples to multiple projects
• Understand how to apply blueprint design and delivery to multiple projects
• Put in place best practice approaches in planning and controlling multiple projects
• Develop a good business case for your programme of work
• Apply best practice rsik and issue management to multiple projects
• Ensure measurable quality management is applied through multiple projects
• Ensure the projects deliver the capability promised to customers
• Track benefit realisation through the project life cycle
• Ensure the programme is closed properly
• Apply this programme management process to an industry aligned case study

Target Audience

The course was designed for programme management professionals, programme engineers, and supervisors that need to lay a strong foundation for or broaden their understanding of programme management. Typically, this includes:

• Programme Management Professionals wishing to revisit the fundamental principles of managing multiple projects or to reinforce their existing skills and knowledge
• Senior Project team members wising to learn more about programme management practice
• Lead Engineers who are required to provide programme leadership across multiple projects
• IT Technical specialists, such as Architects, Business Analysts, and SW product SMEs moving into providing multiple project management or team leadership roles, who wish to add this valuable tool to their project management repertoire
• Project Team Leads working within project teams who report to a Project Manager who need to understand how to bring the uncertainty and assumptions around a programme of work under control

Training Methodology

This course is essentially interactive with the instructor providing a structured learning experience in a workshop format with some best practice and common sense disciplines interjected and an opportunity to apply the learnt principles to a case study. Notes are in an open format with slides but leave room for personal notes.

Program Content

Session 1: An introduction to Programme Management Principles

• What is programme management?
• The programme management environment
• Types of programme
• Best practice guidance
• MSP Terminology
• Programme Management Principles

Session 2: Programme Governance

• Governance themes
• Integrating programme management into the organisational control framework
• Programme management strategies and plans
• Governance Roles and responsibilities
• Programme leadership & structure
• The Programme Board and the Programme Manager
• The vision, vision statement and Blueprint
• Developing and maintaining the vision statement
• Governance roles and responsibilities

Session 3: Leadership and Stakeholder Engagement

• The nature of stakeholder engagement and the role of leadership
• Leadership and business change management
• Communications with projects and other programmes
• Stakeholder engagement and management
• Roles and responsibilities

Session 4: Benefits Realisation Management

• BR management and change
• Strategy
• Using an Outcome Relationship Model
• Benefits mapping and the realisation plan
• The benefits realisation process
• Change readiness
• Roles and responsibilities

Session 5: Blueprint Design and Delivery

• Blueprint design
• Designing Blueprint delivery
• Evolution and refinement of Blueprint design and delivery
• Roles and responsibilities

Session 6: Planning and Control

• The Programme Plan
• Programme control
• Project control
• Planning and controlling transition
• Roles and responsibilities

Session 7: The Business Case

• Developing a programme business case
• Reviewing and managing the business case
• Roles and responsibilities

Session 8: Risk and Issue Management

• Principles of Programme Risk Management
• Programme Risk Management approach and process
• Embedding and reviewing programme risk management
• Issue resolution
• Change control
• Integration between projects and programmes
• Roles and responsibilities

Session 9: Quality Management

• Critical success factors
• The scope of quality in a programme
• Stakeholder relationships
• Leadership
• Adherence to strategies, policies and standards
• Partners and suppliers
• Quality processes
• Configuration management
• Measurement and analysis
• Reviewing and assessing quality
• Quality management strategy and plan
• Information management strategy and plan
• The difference between quality in programmes and projects
• Roles and responsibilities

Session 10: Delivering the Capability

• Starting projects
• Engaging stakeholders
• Aligning projects with benefits realisation
• Aligning projects with programme objectives
• Governance: Managing and controlling delivery
• Closing projects
• Responsibilities

Session 11: Realising the benefits

• Managing Pre-transition
• Managing transition
• Managing post transition
• Responsibilities

Session 12: Closing a Programme

• Programme closure notifications
• Programme review
• Updating and finalising programme information
• Feedback to policy and strategy
• Confirming ongoing support in place
• Confirming programme closure
• Responsibilities