PROGRAM DETAILS

 Introduction

 Managing project stakeholders is a critical part of any project management process. Stakeholders can have a significant impact on a project’s success or failure. This training program aims to equip participants with the necessary knowledge and skills to effectively manage project stakeholders.

Learning Objectives:

• Understand the importance of stakeholder management in project management
• Identify project stakeholders and their roles and interests
• Develop effective stakeholder management strategies
• Learn techniques for communicating with and engaging stakeholders
• Learn how to handle conflicts and manage stakeholder expectations

Training Methodology:

 The training program will use a combination of lectures, case studies, group discussions, and interactive activities to ensure active participation and practical application of concepts learned.

Target Audience:

This training program is suitable for project managers, team leaders, and professionals involved in managing projects and their stakeholders.

Program Content:

Day 1: Introduction to Stakeholder Management

• Overview of stakeholder management
• Importance of stakeholder management in project management
• Identifying project stakeholders and their roles and interests
• Mapping stakeholder needs and expectations

Day 2: Stakeholder Analysis and Engagement

• Conducting stakeholder analysis
• Techniques for effective stakeholder engagement
• Developing stakeholder management strategies
• Communication planning and reporting

Day 3: Managing Stakeholder Expectations

• Techniques for managing stakeholder expectations
• Developing and managing stakeholder relationships
• Handling conflicts and resistance
• Building stakeholder trust and credibility

Day 4: Stakeholder Communication

• Effective communication with stakeholders
• Communicating project progress and performance
• Reporting and escalation
• Managing stakeholder feedback

Day 5: Stakeholder Monitoring and Control

• Measuring stakeholder satisfaction
• Monitoring stakeholder engagement and satisfaction
• Addressing stakeholder concerns and issues
• Closing stakeholder relationships and reporting