PROGRAM DETAILS

Introduction:

In today’s fast-paced and ever-changing business environment, organizations are faced with a wide range of challenges and problems that require effective problem-solving skills. Logical problem-solving is a systematic and analytical approach to address problems at their root cause, leading to long-lasting solutions. Root cause analysis is a critical tool that helps identify the underlying cause of a problem, which is essential for developing effective solutions.

The “Logical Problem Solving – Root Cause Analysis & Resolution” training program is designed to provide participants with the necessary skills to identify, analyze, and resolve problems using a logical and systematic approach. The program will cover various techniques of root cause analysis and resolution, which will help participants develop the skills needed to address complex problems effectively.

Learning Objectives:

By the end of the program, participants will be equipped with the knowledge and skills required to: 

• Understand the concept of logical problem-solving
• Learn the techniques of root cause analysis
• Apply analytical thinking to solve complex problems
• Develop an action plan for problem resolution
• Learn how to communicate effectively to resolve problems

Training Methodology:

The training program will use a combination of lectures, case studies, group discussions, and practical exercises to facilitate learning. The participants will have the opportunity to work in groups, analyze case studies and apply the concepts learned during the training.

Target Audience:

The program is suitable for managers, supervisors, and team leaders who are responsible for problem-solving and decision-making in their organization.

Program Content

Day 1: Introduction to Logical Problem Solving and Root Cause Analysis

• Understanding the principles of logical problem-solving
• Identifying the different types of problems and their root cause
• Introduction to Root Cause Analysis and its importance
• Understanding the different types of Root Cause Analysis techniques
• Group exercise: Applying Root Cause Analysis techniques to a case study

Day 2: Analysing the Problem

• Conducting a problem analysis
• Identifying the symptoms and the root cause of the problem
• Identifying the stakeholders affected by the problem
• Group exercise: Analysing a real-life problem and identifying the root cause

Day 3: Generating Solutions

• Developing a solution strategy
• Brainstorming techniques for generating solutions
• Evaluating the feasibility of the solutions
• Group exercise: Developing a solution strategy for a case study

Day 4: Implementing Solutions 

• Developing an action plan for implementing the solution
• Identifying the resources required for the solution
• Overcoming resistance to change
• Group exercise: Developing an action plan for implementing the solution

Day 5: Communicating the Solution

• Communicating the solution to stakeholders
• Preparing an effective presentation
• Overcoming resistance to change
• Group exercise: Preparing and delivering a presentation of the solution to stakeholders