Continuous Process Improvement (CPI) is an essential component of the most successful companies. Whether local, regional, national or multi-national, the best practices followed by these firms are covered in this very interactive and “hands-on” workshop.
In this workshop the participants will acquire the knowledge and skills to analyses and accurately model business processes at the enterprise level as well as the detailed workflow level.
Participants will learn the global standards for process mapping, current-state, future-state, etc. They are easy to understand and can be applied to all aspects of business process innovation. These methods facilitate rigorous analysis, creative thinking and the development of better process which lead to improved business at every level including financially.
This program will help you learn how to:
While no particular level of prior knowledge is needed, there is an assumption that the attendees are committed to immersing themselves in a learning situation. This 5-day workshop will benefit all professionals who are interested in broadening their understanding of the organization in the present dynamic business environment to make it better. It will help you to identify areas of interest for further specialization and future career development.
State-of-the-art business process modeling methods are transferred by means of short, focused presentations which are followed by experiential learning workshop sessions. In these sessions the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, individual work, participant discussion, facilitator interaction and constructive feedback.
Understanding Processes & Process Improvement
Case study to review a Process Map
Process Improvement Simulation
Process Owner Skills Assessment.
Process Worksheet Updates
CPI In Practice
Work Instructions Assessment exercise,
6S Assessment exercise,
Corrective Action worksheet exercise.
Training Matrix Exercise,
Case study: Write process problem statements
Problem Solving Tools
Case study: use the tool to analyze process problem
CPI plan presentations
Report Outs from teams
Process Owner Confidence Rating